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Relationship to the FundRaising Standards Board

The FundRaising Standards Board (FRSB) is the new self-regulatory body for fundraising in the UK.

It exists to deal with public complaints about fundraising activity and to help build public confidence in giving to charities.

Charities that sign up to this self-regulation of fundraising scheme can display the FRSB Tick logo and send a message to their supporters that they will operate to the highest professional standards.

Members of the FundRaising Standards Board scheme must adhere to all the Institute of Fundraising’s Codes of Fundraising Practice and a new ‘Fundraising Promise’ which confers on donors a series of additional rights.

These commitments are underpinned by an independent complaints process. In aggregate this initiative gives supporters an assurance that member organisations will conduct their fundraising appropriately and in a way that fosters the public’s trust.

The National Occupational Standards for Fundraising have a critical role to play in this process.

By being clear about both the skills we expect competent fundraisers to demonstrate and the knowledge we would expect them to have, we can ensure that donors continue to have an enjoyable experience in giving to UK charities and that instances or poor practice are minimised and ultimately eliminated.

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