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Management of Volunteers Standards
Many people who work in a UK Third Sector organisation will often find themselves with a responsibility for developing and implementation a volunteer strategy.
These Standards define the whole spectrum of activities involved in the “Management of Volunteers” and will help you to carry out this role effectively.
Please note: There is also further information available for training providers who wish to develop qualifications from the management of volunteers standards.
Download the complete Management of Volunteers standards (.pdf, 1.6MB).
This is an interactive document which allows you to jump between sections of the standards by clicking on the links, in the same way you would with a web page.
Management of Volunteers: Booklet version (.pdf, 123Kb).
We have also published a condensed booklet version of the Standards, which is also available to purchase in print on the NCVO website for £5.
Resources and information for managers of volunteers, mapped against National Occupational Standards
National Occupational Standards for Management of Volunteers are a comprehensive resource in that they give a detailed breakdown of all of the knowledge and skills required for every aspect of the role.
They are very much about WHAT managers of volunteers need to know and to do, not HOW they should be doing it.
Therefore, we’ve used the Standards to produce a guide to the resources available to managers of volunteers. It may be that through using the Standards you’ve identified a gap in knowledge, in which case, the resources listed may help provide you with the additional detailed information you require.
It includes links to useful websites and references to books, organisations, toolkits and documents. Download the resource here (.pdf, 100Kb).