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Managing volunteers
National Occupational Standards for Managing volunteers set out the skills that staff and volunteers who manage volunteers in their organisation should have, as well as what they should know and understand, in order to do their job well.
The standards have been written by a group of people who have direct experience of managing volunteers in charities, social enterprises, community and voluntary sector organisations. Read about how you can use the National Occupational Standards for Managing volunteers or download the standards from this page.
National Occupational Standards for Managing volunteers
Download the full National Occupational Standards for Managing volunteers (.PDF, 122Kb).
Pocket-sized version
We have also published a pocket-sized booklet version of the National Occupational Standards, which you can download here: Managing Volunteers: Booklet version (.PDF, 179Kb). The booklet version is also available in print. Email us if you would like a copy.