Introduction to the Standards
Many people in the UK are involved in the development and implementation of the volunteering strategy within their organisation. These National Occupational Standards define the whole spectrum of activities required to achieve this effectively.
If you are in a role where you are required to carry out any of the above then these standards are for you. It may be a role you do as a volunteer or as part of your paid work, it might be the focus of your working remit or just a small part of it, either way you will find these standards are an incredible use in supporting you to do your job well.
These standards have been designed primarily for those working in the voluntary and community sector (VCS) but they should also be appropriate if you work in the public sector, such as in a hospital or school.
Roles and responsibilities vary widely between organisations, as do job titles, but some typical examples of those who will find the standards useful include:
- Chief executive
- Volunteer coordinator
- Project manager
- Volunteering manager
- Director of resources
- Information and advice officer
- Volunteer leader
- HR personnel
- Voluntary services manager
- Trustee
In the standards, we have used management of volunteers and managing volunteers as generic terms encompassing the range of contributions these individuals make to the successful involvement of volunteers in their organisations.
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