Resources for volunteer managers
National Occupational Standards don’t describe ‘how’ you should manage volunteers. Instead they set out ‘what’ you need to do and the things you need to know and understand.
Other voluntary sector organisations provide guides and information on how you should manage volunteers successfully.
Resources for people who manage volunteers
The following publications, websites and course provide advice to campaigners in charities, social enterprises, community and voluntary organisations on how to run a successful campaign. If you have suggestions for other resources we should publish on this page contact website editor.
Volunteering organisations
The national volunteering infrastructure organisations maintain websites with a wealth of downloadable and purchasable resources and signpost to local infrastructure agencies where appropriate. There are variations in aspects of legislation and practice in each nation.
England
Volunteering England provides publications, research, free information sheets and a free information helpline. The website also signposts contact details for the network of local Volunteer Centres that provide local training and support.
Northern Ireland
The Agency provides a comprehensive suite of training and information including free information sheets on all issues of volunteer management.
Scotland
Volunteer Development Scotland
Volunteer Development Scotland disseminates good practice in volunteer management, and stimulates dialogue around volunteer development in Scotland as well as providing free information sheets.
Wales
WCVA provides information, advice and training on volunteering and volunteering management, and signposts to the network of local volunteer bureaux in Wales.
Websites
Alphabetical round up of websites providing access to relevant resources and training.
Offers a Volunteer Management Professional Training programme linked to National Occupational Standards
Provides publications and training
US based resource site from author Susan J Ellis
Community Service Volunteers runs a programme for training volunteer managers including publications and resources and hosts the Institute for Advanced Volunteer Management (IAVM)
Institute for Volunteering Research
Commissions and disseminates research on different aspects of volunteering
Quality standard for volunteer-involving organisations based on ten indicators of good practice
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