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How you can use the Standards

Individuals, organisations and training providers can use standards in a number of ways to improve performance.

Recruitment and selection:

  • Design and implement objective and ethical recruitment and selection procedures
  • Prepare recruitment specifications and job advertisements
  • Design interview checklists and questions, information sheets for referees and advance information for prospective job candidates

Job design and evaluation:

  • Design and monitor job roles and responsibilities
  • Develop and update job descriptions and person specifications
  • Design criteria for evaluating job roles, grading staff and implementing payment systems

Manage individual and team performance:

  • Plan work and monitor delivery
  • Specify what level of performance must be achieved
  • Appraise staff, provide constructive feedback and identify any areas for support and development
  • Diagnose the reasons why individual performance may not be meeting expectations
  • Improve donor service and relationships
  • Contribute evidence for organisational quality systems
  • Provide specifications for contract tendering and monitoring those contracts

Identify training needs:

  • Specify the skills and competence needs of an organisation
  • Identify and prioritise individual or group learning needs and plan to meet them
  • Identify previously-acquired skills, knowledge and competence
  • Develop a strategic view of future development requirements

Structure learning programmes:

  • Link training to organisational objectives and economic need
  • Increase the relevance and credibility of training programmes
  • Enable new learners to see the complete picture and the relevance of training
  • Broaden the base of skills needs that are recognised and met by the organisation
  • Identify learning opportunities at work

Evaluate the delivery of training:

  • Provide a format and clear goals for structured learning at work
  • Design tailored training packages and assess relevance of predefined courses
  • Define the learning outcomes and progression routes for learners
  • Support the design of evaluation tools
  • Evaluate the effectiveness of training

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